Managed Services

Always on hand, our best in class managed services
are delivered through our UK based service centre.
Delivering Enterprise, Smart and Green Managed Services.

Managed Services

Always on hand, our best in class managed services are delivered through our UK based service centre.
Delivering Enterprise, Smart and Green Managed Services.

Delivering exceptional service

Working as a trusted partner to your in-house team, we’re always on hand, delivering best-in-class managed services through our UK based service centre.

With a Net Promoter Score (NPS) consistently over 80, our customers enjoy exceptional service – borne out by the major enterprises and smart building operators who rely on us 24/7/365.

Delivering exceptional service

Working as a trusted partner to your in-house team, we’re always on hand, delivering best-in-class managed services through our UK based service centre.

With a Net Promoter Score (NPS) consistently over 80, our customers enjoy exceptional service – borne out by the major enterprises and smart building operators who rely on us 24/7/365.

Customers and iconic buildings you’d know and recognise have put their trust in Ideal’s Managed Services to help support their business operations.

Customers and iconic buildings you’d know and recognise have put their trust in Ideal’s Managed Services to help support their business operations.

Our engagement with you

Using best practice standards, we’ll deploy right-sized services to suit your needs.

We’re all about collaboration. We’ll work as an extension of your IT team, solving problems and offering fresh ideas to keep your operations running smoothly and securely.

Our engagement with you

Using best practice standards, we’ll deploy right-sized services to suit your needs.

We’re all about collaboration. We’ll work as an extension of your IT team, solving problems and offering fresh ideas to keep your operations running smoothly and securely.

Our engagement with you

Using best practice standards, we’ll deploy right-sized services to suit your needs.

We’re all about collaboration. We’ll work as an extension of your IT team, solving problems and offering fresh ideas to keep your operations running smoothly and securely.

Ideal’s Managed Services

Enterprise

  • Securely connecting your people, applications, devices and data.
  • Helping you to manage your users’ experience.
  • Navigating complexity and enhancing network performance.

Smart

  • Managing your Information Technology (IT), Operational Technology (OT) and Internet of Things (IoT) devices and systems.
  • Optimising and evolving your smart building capabilities.
  • Supporting your building management teams.

Green

  • Digital decarbonisation initiatives to help you achieve sustainability goals.
  • Helping you to tune and reduce your energy consumption.
  • Optimising your existing hardware functionality and utilisation..

Ideal’s Managed Services

Enterprise

  • Securely connecting your people, applications, devices and data.
  • Helping you to manage your users’ experience.
  • Navigating complexity and enhancing network performance.

Smart

  • Managing your Information Technology (IT), Operational Technology (OT) and Internet of Things (IoT) devices and systems.
  • Optimising and evolving your smart building capabilities.
  • Supporting your building management teams.

Green

  • Digital decarbonisation initiatives to help you achieve sustainability goals.
  • Helping you to tune and reduce your energy consumption.
  • Optimising your existing hardware functionality and utilisation..

Ideal’s Managed Services

Enterprise

  • Securely connecting your people, applications, devices and data.
  • Helping you to manage your users’ experience.
  • Navigating complexity and enhancing network performance.

Smart

  • Managing your Information Technology (IT), Operational Technology (OT) and Internet of Things (IoT) devices and systems.
  • Optimising and evolving your smart building capabilities.
  • Supporting your building management teams.

Green

  • Digital decarbonisation initiatives to help you achieve sustainability goals.
  • Helping you to tune and reduce your energy consumption.
  • Optimising your existing hardware functionality and utilisation..

All our Managed Services include

these core deliverables and benefits:

  • 24x7x365 UK based Service Centre
  • SLA & KPI driven
  • Vendor certified Network Engineers
  • Cyber Essential Plus, ISO27001 & ISO9001
  • Service Delivery Management
  • Pro-active ownership & engagement
  • Data driven decision making
  • Continual Service and Sustainability Improvement
  • Architecture lifecycle & Technology Roadmap

All our Managed Services include

these core deliverables and benefits:

  • 24x7x365 UK based Service Centre
  • SLA & KPI driven
  • Vendor certified Network Engineers
  • Cyber Essential Plus, ISO27001 & ISO9001
  • Service Delivery Management
  • Pro-active ownership & engagement
  • Data driven decision making
  • Continual Service and Sustainability Improvement
  • Architecture lifecycle & Technology Roadmap

All our Managed Services include these core deliverables and benefits:

  • 24x7x365 UK based Service Centre
  • SLA & KPI driven
  • Vendor certified Network Engineers
  • Cyber Essential Plus, ISO27001 & ISO9001
  • Service Delivery Management
  • Pro-active ownership & engagement
  • Data driven decision making
  • Continual Service and Sustainability Improvement
  • Architecture lifecycle & Technology Roadmap
Ideal in Action
Ideal in Action
Ideal in Action

With you for the journey

Contact us to arrange a chat to understand your challenges and needs.

With you for the journey

Contact us to arrange a chat to understand your challenges and needs.

Explore

Learn more about our portfolio.

Smart
Buildings

Enterprise
Technology

Our
Services
Ideal
Collaboration